Shipping + Returns

Shipping
We offer free shipping and free samples on orders $50.00 & above. We currently do not offer free shipping for International. We process orders Monday through Friday, excluding federal holidays. Orders placed before 11:00am EST will ship the same day. Orders placed on Saturday and Sunday will be processed on the following Monday. Orders are delivered within 2-5 business days from the order’s ship date.

We offer ground shipping and if you’d prefer a faster delivery, you have the option to select express shipping.

Cancellations
Once the order is shipped, we don't have the capacity to cancel it. You can cancel your order by sending an email to hello@anthonyskincare.com.

Return Policy
If, for any reason, you are not completely satisfied with your purchase from www.anthony.ca, you may return within 30 days. You must provide the product(s) with your order number for a refund amount of the purchase. Shipping fees, including return shipping fees, are not refundable. Purchases, exchanges or returns made at a retail outlet other than www.anthonyskin.ca must be returned at the original point of purchase.

Returns Mailing Address:

34 Skagway Avenue
Scarborough, Ontario
Canada M1M 3V1

Please include packing slip and order number. Please ship via traceable method such as UPS, Fedex, DHL, Canada Post, UPS with tracking.

Damaged Items
If your package was damaged in shipment by the carrier, retain the box and the merchandise and notify us immediately by email at hello@anthonyskincare.com with your order number. We will provide you with a label for a return. Once the damaged item is received, we will inspect it and the damaged items and your item will be replaced and shipped out to you as soon as possible.

Out of Stock Items
We do not accept orders placed for items on back order. We do let our customers know as soon as an out-of-stock item is back in stock. To be the first to know about any product updates, please join The Anthony Newsletter. 

Promotions
Sitewide discounts do not apply to value bundles and multi-packs unless stated otherwise. Free gifts with purchase items may not be returned or exchanged. Discount codes cannot be combined with other discount codes or Anthony rewards points. For buy one get one promotions, the discount applies to items of equal or lesser value. Offers valid only on www.anthonyskin.ca

Black Friday No Returns Sale
Enjoy a minimum of 50% off sitewide during our Black Friday event! Please note: all purchases made from this sale, starting November 22, 2024, are final sale and cannot be returned or exchanged. Take advantage of these unbeatable discounts while they last—thank you for shopping with us!

Boxing Day No Returns Sale
Enjoy a minimum of 50% off sitewide during our Boxing Day event! Please note: all purchases made from this sale, starting December 13th, 2024, are final sale and cannot be returned or exchanged. Take advantage of these unbeatable discounts while they last—thank you for shopping with us!